Shipping policy

We aim to dispatch all orders every Monday and Thursday or the next shipping day of the order being placed and will supply you with a tracking number if your order is over £50 so that you can check the status of your order at any time.  Orders under £50 will be sent it using no tracking standard delivery. All orders ship directly from our studio in Manchester,UK.

TAXES

EU Customers: No more surprises when your order arrives. All prices now include VAT/taxes and handling fees (DDP).

Please note that all shipping excludes any taxes, duties or import fees that may be charged when a package reaches its destination country. All orders are shipped DDU (Delivered Duty Unpaid). Customers outside the UK are exempt from UK value-added tax when shopping on our site. Prices are shown for UK and tax-free checkout.

STANDARD SHIPPING

All orders will ship out the next working day.

All orders placed before 1pm shall be shipped on the same day. All standard orders received after this time shall be shipped the following shipping day. Please note that we use local postal services for Standard shipping, Royal Mail.

EXPRESS SHIPPING

If you require your parcel sooner, please select the Express option at checkout. Express orders are shipped with priority and will be despatched either same day or within 1 working day.

If the studio is closed for either holidays, or events then Express items shall be shipped on our return with priority.

Express postage will use a courier service or Royal Mail Special Delivery if within the UK.