ORDERING WITH US

SECURE PAYMENT

All payments made on the ajoto.com website are encrypted using secure technology and your card details are not retained or visible to AJOTO employees.

PAYMENT TYPES

AJOTO accepts Visa, Mastercard and American Express payments. We will soon accept Paypal also.

COUPONS

If you have a coupon please enter the promotional code in the Coupon box on the Basket page. The discount will automatically be calculated. Promotional codes are for one time use only and may not be used in separate orders or applied to different products in the case of an exchange.Coupons are nonrefundable once they have been purchased.

ERRORS & OMISSIONS

In the case of errors or omissions on the website AJOTO reserve the right to refund your order prior to the goods being despatched. AJOTO reserve the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but you will be notified and reimbursed for the full cost of the order. Every care has been taken to ensure that the descriptions and specifications of AJOTO products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.

ORDER CONFIRMATION

You will receive an email to confirm successful payment. If you have a problem processing your payment online or are not certain if your payment was successful please contact us.

PRICES

Prices are quoted, and will be charged in, UK Sterling. Local import duties may be payable by the recipient on receipt of the order.

AMENDING OR CANCELING AN ORDER

If you have any concerns about an order you’ve already placed please contact us. Please note that once an order has been placed AJOTO are unable to cancel or amend it. Please return any unwanted items for an exchange or refund.